Dropped parked calls are due to a RTCP timeout.
Open Lync Powershell to view Trunk configuration
Get-CsTrunkConfiguration
SipResponseCodeTranslationRulesList : {}
Description :
ConcentratedTopology : False
EnableBypass : False
EnableMobileTrunkSupport : False
EnableReferSupport : False
EnableSessionTimer : True
EnableSignalBoost : False
MaxEarlyDialogs : 20
RemovePlusFromUri : False
RTCPActiveCalls : True
RTCPCallsOnHold : TrueSRTPMode : Optional
EnablePIDFLOSupport : False
Description :
ConcentratedTopology : False
EnableBypass : False
EnableMobileTrunkSupport : False
EnableReferSupport : False
EnableSessionTimer : True
EnableSignalBoost : False
MaxEarlyDialogs : 20
RemovePlusFromUri : False
RTCPActiveCalls : True
RTCPCallsOnHold : TrueSRTPMode : Optional
EnablePIDFLOSupport : False
to resolve the timeout, open Lync Powershell and enter
Set-CsTrunkConfiguration –Identity <TrunkName> –RTCPActiveCalls $false –RTCPCallsOnHold $false
Wait for Topology replication and test call park.
SipResponseCodeTranslationRulesList : {}
Description :
ConcentratedTopology : False
EnableBypass : False
EnableMobileTrunkSupport : False
EnableReferSupport : False
EnableSessionTimer : True
EnableSignalBoost : False
MaxEarlyDialogs : 20
RemovePlusFromUri : False
RTCPActiveCalls : False
RTCPCallsOnHold : False
SRTPMode : Optional
EnablePIDFLOSupport : False
Description :
ConcentratedTopology : False
EnableBypass : False
EnableMobileTrunkSupport : False
EnableReferSupport : False
EnableSessionTimer : True
EnableSignalBoost : False
MaxEarlyDialogs : 20
RemovePlusFromUri : False
RTCPActiveCalls : False
RTCPCallsOnHold : False
SRTPMode : Optional
EnablePIDFLOSupport : False
Wait for Topology replication and test call park.
Hi I have tried disabling the RTCPActiveCalls and RTCPCallsOnHold timers, but it did not help. Any suggestions? I have TLS/SRTP connnection between mediation server and its PSTN gateway
ReplyDeleteThanks
what type/model of gateway are you using in your configuration?
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